These terms and conditions will apply to all transactions placed online with whatacandle.co.uk. Please read carefully before placing any order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions affects your statutory rights.
By using this site you are agreeing to these terms and conditions.
You can order products online via this website or by fax to 08445879435.
When you place your Order online we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of the Order details. This email will be deemed an acceptance and will specify delivery details and confirm the price of the products purchased. whatacandle.co.uk reserves the right to change or discontinue products at any time at its sole discretion. This does not affect your statutory rights.
The price for each product is displayed and includes VAT at the current rate unless otherwise stated. You will be notified delivery costs automatically before you confirm the order and totals calculated before making a payment. All prices are quoted in British Pounds (GBP).
Order must be paid in full prior to delivery. We accept all major credit and debit cards - VISA, MasterCard, Maestro, Solo and AMEX. The full list of all accepted card types is displayed in the form of icons displayed on the bottom of the website. All payments are encrypted using SSL to ensure secure online shopping. The card issuer may do security checks to confirm it is you making an order.
The content of this website may not be reproduced without prior written consent of whatacandle.co.uk. Any violation of this condition will result in criminal prosecution.
We have made the descriptions (including pictures) as accurate as possible. If you are unsure about dimensions or colour, please do not hesitate to contact us. Whilst we try to ensure that the standard of this website remain high and to maintain the continuity of it, the internet is not a completely stable medium, and errors, omissions, interruptions of service and delays may occur at any time. We do not accept any liability arising from any such errors, omissions, interruptions or delays. We may vary the specification of this site from time to time without notice. Our website may contain links to other websites which are not under the control of and not maintained by us. These links are provided for your convenience and we are not responsible for the content of those sites. whatacandle.co.uk reserves the right to suspend and/or cancel the use and access to the site upon breach of any part of this agreement.
Comments and complaints
If you wish to comment or complain about any aspect of your experience with us, please write to: whatacandle.co.uk, 16 Queensway, Bognor Regis, PO21 1QT or email to: email@example.com